How to Start at Lucky Days – A Complete Casino Guide

Getting started with Casino Lucky Days is straightforward once you know the steps — this guide walks you through each one.

What You Need First

• Valid email address and a strong password (minimum 8 characters, including numbers and letters).
• Personal details: full name, date of birth, and current residential address for identity verification.
• A device with a modern browser — the site is fully optimized for mobile and desktop as a progressive web app (PWA) without needing a dedicated app.
• Acceptable payment method: credit/debit card, e‑wallet (e.g., Skrill, Neteller), or bank transfer depending on your region.
• Age verification: you must be at least 18 years old and of legal gambling age in your country.

Registration

1. Navigate to the casino homepage and click the orange “Sign Up” button.
2. Fill in the registration form with your email, chosen password, and personal details.
3. Select your preferred currency from the available options (EUR, USD, GBP, etc.).
4. Accept the terms and conditions — read the bonus and withdrawal policies carefully.
5. Confirm your email by clicking the link sent to your inbox. If it doesn’t appear, check your spam folder.
6. Log in for the first time and optionally set up two‑factor authentication (2FA) under “Account Security”.

How Wagering Works

Bonuses at the casino come with wagering requirements (playthrough) that must be met before any winnings can be withdrawn. The formula is straightforward:

Wagering Requirement (WR) = Bonus Amount × Wagering Multiplier

For example, if you receive a €100 deposit bonus with a 35x wagering requirement, you must place bets totaling €100 × 35 = €3,500 before the bonus funds become withdrawable cash.

Real example: Deposit €50 and claim a 100% match bonus (€50 bonus). Wagering multiplier: 35x. WR = €50 × 35 = €1,750. If you play a slot that contributes 100% to wagering, each €1 bet counts €1. If you play blackjack (which often contributes only 10% or is excluded), you’d need ten times more wagers to clear it.

Important: Game weightings vary — slots usually count 100%, while table games and live dealer may count 5–20% or be excluded entirely. Always check the bonus terms to avoid surprises.

Licence & Player Protection

The casino operates under a licence issued by the government of Curacao. This means it follows international standards for fair play and security. All transactions are protected by SSL encryption, and your personal data is stored securely.

Note: Winnings from Curacao‑licensed casinos may be subject to local income tax depending on your country of residence. For example, players from Finland or Sweden should consult a tax advisor, as such winnings are often treated as taxable income, unlike those from MGA‑licensed sites. Always verify your local regulations.

For dispute resolution, the casino offers a complaints process through its support team. If unresolved, you can escalate to Curacao eGaming authorities.

Money In, Money Out

Below is a summary of common deposit and withdrawal methods. Processing times vary by method and verification status.

Note that withdrawals are processed after account verification (KYC). You must submit a valid ID, proof of address, and sometimes proof of payment method before the first withdrawal. This can take up to 48 hours to approve.

Support Guide

• Scenario 1: Forgotten password – Click “Forgot Password” on the login page, enter your email, and follow the reset link sent to your inbox.
• Scenario 2: Verification pending – Check your email for a request. If none, contact live chat and ask for a review. Have your documents ready: scanned passport or driving licence plus a recent utility bill.
• Scenario 3: Withdrawal stuck – First confirm that the requested method matches your deposit method (most casinos require same method). If it’s been over 72 hours, contact support with your account ID and transaction reference.
• Scenario 4: Bonus not credited – Ensure you entered the bonus code (if any) and that the deposit meets the minimum. If still missing, start a live chat session with your deposit receipt number.
• Scenario 5: Self‑exclusion – If you need a break, visit the responsible gaming section. You can set deposit limits, time‑out periods, or self‑exclude for a minimum of 6 months. Contact support to finalize.

A video tutorial explaining the registration and first deposit process can be found on the casino’s YouTube channel.

Pro Tips – VIP and Loyalty Program

The casino rewards regular play through a multi‑tier loyalty program. Players earn points for every real‑money wager. Typically, each €10 wagered on slots earns 1 point, while table games earn fewer points. As you accumulate points, you progress through levels (e.g., Bronze, Silver, Gold, Platinum, Diamond). Each tier unlocks better perks:

• Bronze: Points exchange for bonus credits at a fixed rate (e.g., 100 points = €1).
• Silver: Weekly reload bonuses and a personal account manager.
• Gold: Higher exchange rate (100 points = €1.5) and birthday gifts.
• Platinum & Diamond: Exclusive VIP events, cashback on losses, higher withdrawal limits, and luxury gifts.

Pro tip: Always check the “Rewards” section to see current point multipliers. Some weeks offer double points on selected slots, accelerating your climb.

Common Questions

How long does a withdrawal take?

After first‑time verification, e‑wallets process within 24–48 hours, cards take 3–5 business days, and bank transfers 5–7 business days. Weekends and holidays may cause delays.

Can I play on my phone without downloading an app?

Yes, the website is a progressive web app (PWA). Open it in Chrome or Safari, tap the share icon, and select “Add to Home Screen” for an app‑like experience without downloading from any store.

Is there a minimum deposit to claim a bonus?

Most deposit bonuses require a minimum of €20 or equivalent. Check the promotion terms, as some offers have a higher minimum.

What games contribute most to wagering?

Slots with a high RTP (96% or above) typically contribute 100%. Table games like blackjack or roulette contribute 5–20% or may be excluded entirely. Always read the game weighting table in the bonus terms.

How do I reset my password?

Click the “Forgot Password” link on the login page, enter your registered email, and follow the instructions sent to your inbox. The link expires after 30 minutes.

Do I need to verify my account before depositing?

You can deposit before verification, but you must verify your identity before the first withdrawal. Verification usually takes 24–48 hours after submitting documents.

What currencies are accepted?

EUR, USD, GBP, CAD, AUD, and several other currencies. The casino’s default currency is EUR; using others may involve conversion fees.

Is there a loyalty program for high rollers?

Yes, high rollers are invited to a dedicated VIP program with a personal manager, higher deposit limits, and custom bonuses. Contact support or your account manager to inquire.

Getting started at this casino is simple when you follow the steps above. Remember to gamble responsibly, set personal limits, and enjoy the games within your budget.